Welcome to this World Wide Web Site (“the Website”). Native Flowers Limited wants you to know what information we learn about you when you correspond, by e-mail or otherwise, and what we do with that information.

This Privacy Policy applies to the entire contents of the Website and to any correspondence by e-mail between us (collectively “Electronic Media”). By clicking “Yes” above, you are stating that you accept every term of this Privacy Policy.

What information do we collect? How do we use it?

Native Flowers Limited will control the information which you provide during any visit to the Website.

When you visit the Website, we recognise only your domain name and not your e-mail address. We will see your e-mail address only if you fill out a form or send us an e-mail message.

If you use the Website to purchase merchandise/products and/or request information [and/or enter any form of competition/promotion and/or complete a survey or any other form of interactive contact made via the Website (“Contact Form”) from the Website,] we need to know your name, e-mail address, contact details and mailing address. This allows us to process your order or request or entry or information supplied.

We may use the information we collect:

1. to occasionally notify you about related services and special offers we think you will find valuable. If you would rather not receive this information, please check the checkbox on the Contact Form;

2. to provide you with information about updates and changes to this Website;

3. to help improve the content of the Website and the service Native Flowers Limited offers to you;

4. to monitor customer traffic patterns and usage of the Website to help us further develop the design and layout of the Website;

5. to provide you with information regarding updates or additional services available through the Website;

6. to carry out our own demographic research analysis. For this purpose we may combine your information in aggregate form with information about other users of the Website (“Users”); and

7. for internal audit purposes.

Native Flowers Limited may disclose your information:

1. to protect the rights, property, or personal safety of Native Flowers Limited, other users and/or the public;

2. to any company or other entity acquiring all or part of the business of Native Flowers Limited but on strict condition that your information will continue to be used only in accordance with the terms of this Privacy Policy;

1. to enforce the Website Terms and Conditions; and

2. when required to do so by law.

Native Flowers Limited may disclose and/or provide your information and that of other users to third parties for marketing and promotional purposes and research and analysis in an aggregated (ie anonymous) form only.

Native Flowers Limited will not sell, rent or transfer your information except in an aggregated form to any third party or as required to do by law.

‘Cookies’ are small data files sent by a web server to a web browser in order to enable the server to collect information back from the browser. Native Flowers Limited uses ‘cookies’ to track your sessions at the Website, to identify you upon your return to the Website and to enable Native Flowers Limited to customise the home page of the Website according to your previous browsing habits at the Website. You can delete cookies from your hard drive at any time. You may also be able to set your browser to disable ‘cookies’. However, you should be aware that, if you disable ‘cookies’, this may limit your ability to enjoy the full functionality of the Website.

Native Flowers Limited may log and use your Internet Protocol address. We may use this information in conjunction with your personally identifiable information in order to improve our profile of you to provide you with a better and more personal service.

If you would like us to remove your information from our database or if you no longer wish to receive information about our products and services, you may notify us by e-mail to kirsty@nativeflowers.co.uk.

By using the Website, you are giving your consent to the collection and use of your personal data ie. your information, in the manner and for the purposes described in this Privacy Policy. For our part, we will abide by the terms of this Privacy Policy. If we decide to change this Privacy Policy, you can decide whether or not you wish to continue to provide the same or additional data to us on the revised terms. If you do, your original data will be held by us under the Privacy Policy applicable at the time when the data was received by us, unless that data is subsequently refreshed or replaced by you in which case we shall hold the data on the terms of the Privacy Policy applicable at the time of receipt of the refreshed, repeated or replaced data.

We are registered under the Data Protection Act 1998.

If you believe that we are storing details which are related to you and that these are incorrect, please write an e-mail to kirsty@nativeflowers.co.uk and we will correct them as soon as possible.